The Customer shall request any refunds for Services to Website Rentals in writing, by post or email.
In addition, the Customer may email a refund request to LCN using the online email ticketing system available at https://websiterentals.uk/contact.
If a set-up Fee is required to provision and/or configure the Service the set-up Fee can only be refunded prior to the commencement of provisioning and/or configuration of the Service.
The following refund exclusions apply:
Websites that are successfully developed and uploaded are excluded from our refund policy as they incur a cost with the designers and developers who offer no refund policy of their own;
Auto Monthly Renewal of rental Services is also excluded from this policy. It is the Customers responsibility to cancel the Rental Services, by giving notice in writing , fourteen (14) days prior to the end of the Initial month and/or subsequent renewal months.
Valid refund requests will be processed within thirty (30) days of receipt of your request.